Build agents
Give an agent a personality, pick a model from Google Gemini, Anthropic or OpenAI, directly or through Vertex AI, and tune it without writing code.
VirtuAI documentation
VirtuAI is a platform for building AI agents, putting them on the channels your customers and teams already use, and keeping every conversation auditable.
What you can do with VirtuAI
Section titled “What you can do with VirtuAI”Ground answers in your content
Upload PDF, Word, Excel, CSV and PowerPoint files to knowledge bases. The agent searches them before it answers.
Let agents take action
Connect your own APIs as tools, attach predefined tools, or add MCP servers such as Gmail, Google Drive, BigQuery, GitHub or HubSpot.
Meet people where they are
Web chat, browser voice, WhatsApp, Google Chat, Slack and Telegram, plus other agents through the A2A protocol.
Govern every conversation
One audit hub for every channel. Sensitive data is masked, every reveal and export is logged, and retention is configurable.
Ship changes with confidence
Edit an agent in a draft, evaluate the draft, publish it as a numbered version, and roll back if you need to.
Control usage and cost
Set token and cost budgets that warn you, or block new requests, when a limit is reached.
Keep teams separate
Agents, keys, knowledge and users are isolated per workspace, with roles and permissions for admins, builders and viewers.
Start here
Section titled “Start here”How VirtuAI worksThe core concepts, and the path from an empty workspace to a live agent.
Create your first agentIdentity, model, channels and integration URLs.
Go-live checklistThe checks to run before real users talk to an agent.
Workspace settingsAdd the model provider and channel keys your agents need.
Popular guides
Section titled “Popular guides”Reference and help
Section titled “Reference and help”FAQModels, data, channels, billing and support.
GlossaryThe terms used across the product and these docs.
LimitsFile sizes, message lengths, ranges and defaults.
Release notesWhat's new, month by month.
TroubleshootingFixes by symptom: answers, channels, sign-in, knowledge, tools and voice.
SupportHow to reach us, and what to include.